Urban Outfitters Talent & PR Lead

Location UK-London
Job ID 2026-29501
Job Family
Marketing
Employee Type
Regular
Position Type
Full-Time

About Us

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.


With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

Reporting to the Head of Brand Comms (social, editorial and talent), this role will play a pivotal role in building long term relationships, nurturing grassroots communities and building brand equity across earned and organic output.

 

The role will partner closely with the talent coordinator to evolve PR/talent strategy, storytelling and execution of UOs brand identity and DNA across all touchpoints.

What You'll Be Doing

  • Act as the brand guardian on all earned communications across PR, advocacy and influencer output 
  • Showcase deep understanding of business objectives to ensure team strategy is executed to best practice
  • Build strong relationships with key media titles, grassroots communities and emerging networks   
  • Oversee PR and advocacy output and calendars to ensure we tell the right stories with the right people at the right time 
  • Partner with brand creative teams to nurture and execute employee advocacy programs
  • Write press releases and pitch organic seasonal stories
  • Pitch, concept and activate PR events while supporting the talent coordinator with influencer activations 
  • Support HOD with brand safeguarding and crisis communication where needed 
  • Oversee team budget 

What You'll Need

  • Proven experience working in PR/comms/influencer worlds, whether in-house and/or agency
  • Strong experience building internal and external advocacy programs 
  • Ability to mentor & manage direct reports
  • Excellent ability to problem solve and think creatively 
  • Be insights driven with a mindset focused on youth culture, trends and customer mindset shifts 
  • Be up to date on the latest within AIO and opportunities for growth 
  • Ability to be reactive in response to business needs and oversee multiple projects at once 
  • Be a strong collaborator across internal and external teams

 

#UrbanEU #LI-ER1

The Perks

  • Work-life balance:

-Flexible start and finish times

-Bring your dog to work

  • Wellbeing:

-Employees Assistance program to support with mental, physical and financial health

-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships

-Private Medical Insurance

  • Employee Discount:

-Up to 40% off at all URBN Brands

  • Community:

-One paid day to either volunteer or fundraise for a charity of your choice

  • Travel:

 -Cycle to work scheme, season ticket loan

  • Continued Development:

-We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

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