HR Administrator - URBN Europe, London

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

The HR Administrator plays a pivotal role in ensuring the smooth operation of the HR team. This position provides excellent administrative support, contributing to the overall efficiency and effectiveness of HR processes.

HR Administration

• Owning all administrative tasks for both the starter and leaver process
• Issuing head office employment contracts
• Issue letters for internal promotions and role changes
• Supporting payroll department to ensure correct data is submitted each month
• Create and maintain personnel files (e-files)
• Support employees with general HR queries
• Maintain organisational charts
• Maintain our HR system ensuring data is updated and accurate
• Support in updating HR policies and procedures and other documentation
• Meet new starters to support induction process

Learning & Development

• Manage workshop logistics, including room bookings and calendar invites.
• Create and send internal L&D communications across channels.
• Share learning event dates and send post-session follow-ups.
• Gather and distribute workshop feedback.
• Assign training and run reports using the LMS.
• Maintain L&D content on posters, digital screens, and the intranet.
• Upload and update digital learning content in the LMS.

• Recent HR graduates or with less than 6 months experience. Candidates from other backgrounds with relevant transferrable skills will also be considered
• Understanding of basic HR processes and policies and a desire to expand knowledge
• Previous knowledge of HR systems is advantageous
• Ability to effectively manage high volume workload
• Great organization skills & attention to detail
• Ability to work well under pressure to meet deadlines and targets
• Excellent verbal and written communication, including high level of listening and analytical skills
• Ensures confidentiality and protection of sensitive documentation and information
• Good user knowledge of Excel, Word and Outlook packages

• Work-life balance:
  • Flexible start and finish times
• Bring your dog to work
• Wellbeing:
  • Employees Assistance program to support with mental, physical and financial health
  • Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships
• Private Medical Insurance
• Employee Discount:
  • Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)
• Community:
  • One paid day to either volunteer or fundraise for a charity of your choice
• Travel:
  • Cycle to work scheme, season ticket loan
• Continued Development:
  • We offer structured support within the business alongside continued learning and development

#LI-GH1 #URBN

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.