Urban Outfitters Regional Visual Manager

Location UK-London
Job ID 2025-19699
Job Family
Retail/Store Operations
Employee Type
Regular
Position Type
Full-Time

About Us

Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button.  

 

We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. 

 

We are always excited to bring new talent into the room, especially if you share our values: 

 

Progressive — we move with the mood 
Creative — we champion limitless minds 
Inclusive — we open our platforms to all communities 
Responsible — we work to reduce our impact on the environment 
Compassionate — we care for each other beyond the 9 to 5 

 

Sound like you, why not join us? 

Role Summary

The main objective of this role is to promote sales by delivering a customer store experience that is inspiring, dynamic and entertaining for our customer.
 
Being the link between Head Office and Stores you will interpret the seasonal protype for each market to create a store environment that resonates with our customer. You will be responsible for communicating company creative initiatives and sales strategies from HO to the field to improve Visual Merchandising and Display Concepts.
 
In partnership with the Experiential Marketing Manager, you will build community relationships that directly reflect the Urban culture and resonate with our core customer. For each market, fosters a community of creatives to support with events and projects.

What You'll Be Doing

  • Understand all seasonal Visual Merchandising and Display concepts and interpret them for each market to deliver a customer store experience which is both exciting and engaging for our customer and drives sales.
  • Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall Visual Merchandising concept.
  • Collaborate with the District Manager to ensure that Visual Merchandising and Display decisions are made timely and in a way that positively impacts sales without disrupting the customer.
  • Ensure that Seasonal floor sets and creative projects are well organized and scheduled appropriately.
  • Partner with the Experiential Marketing Manager to develop store events and installations that are market specific, employs local creative talent, and resonate with our core customer.
  • Engage with the local creative community and store team to identify potential brand collaborations and events to enhance the overall store experience.
  • Partner with the Social Media team to support with store specific social content creation.
  • Consistently demonstrate and encourage in others, behaviours which align with our brand values.
  • Develop a productive relationship with store leadership through strong communication. Acts as the go-to on all elements of store creative.
  • Directly manage all Display Coordinators within the Region.
  • Possess excellent organizational skills and can multitask by planning, organizing, and executing projects by priority, delivering to a high standard on time and on budget.
  • Actively promote the Urban philosophy of “peers teaching peers” by sharing skills, achievements and recognizing success.
  • Ensure sales goals are achieved by analyzing and reacting to information provided in Company reports
  • Visit all stores regularly and provides constructive feedback through the Store Visit log which enables management to take action that positively impacts the business
  • Utilize time in stores wisely and balances time spent evaluating the people, the operations and Visual Merchandising.
  • Partner with District Manager on space planning and linear counts in each store, communicating needs and suggestions to the Home Office
  • Build effective partnerships with Home Office functions, ensure merchandising and display compliance in each store, and follow through on Home Office requests.
  • Ensure that Company policies and procedures are adhered to and act in the best interest of the Company

What You'll Need

  • Exhibit strong leadership skills among peers and has confidence communicating at all levels within the organization
  • Proven track record of leading a team to deliver large scale projects to a high standard, on budget and on time.
  • Ability to communicate effectively and possess strong organisational skills
  • Demonstrate strong Visual Merchandising and Display skills.
  • An understanding of the Urban Outfitters culture and its appeal to the local market
  • A strong record of achieving KPI and sales goals.

 

#UrbanEU #LI-ER1

The Perks

 

  • Work-life balance:

-Flexible start and finish times

-Bring your dog to work

  • Wellbeing:

-Employees Assistance program to support with mental, physical and financial health

-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships

-Private Medical Insurance

  • Employee Discount:

-Up to 40% off at all URBN Brands 

  • Community:

-One paid day to either volunteer or fundraise for a charity of your choice

  • Travel:

 -Cycle to work scheme, season ticket loan

  • Continued Development:

-We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed